Yes, Sugar Hill Creamery serves non-dairy options. Many of them are water-based, but occasionally they will offer a milk substitute dairy option. They are most known for their dark chocolate sorbet, which is called Sweet Socialism. This flavor was named by one of their early Kickstarter backers when they were fundraising to open their first store.

Sugar Hill Creamery also makes gluten-free flavors as well. In addition to Andy Griffith (Vanilla) and all of the dairy-free flavors, gluten intolerant customers can enjoy their birthday cake flavor called Unicorn and Orange Blossom Special, which is an orange blossom ice cream with gluten-free pistachio cake and pistachio brittle.

If you have dietary restrictions like dairy, or gluten, you can often find something at the store, though they are most known for their dairy-based flavors.

We don't offer custom cakes, but our ice cream cakes are anything but ordinary. Each one layers handcrafted ice cream with cake — available in red velvet with blueberry cheesecake ice cream and chocolate with vanilla ice cream. Prefer to skip the cake? Our 6" Blueberry Cheesecake is all ice cream, nothing else. We also offer a Peppermint Bark cake when the season is right. Order on our website or visit any of our three Harlem locations.

Yes — and we're set up to do it well. We're fully insured to operate in corporate buildings across New York City, and we have extensive experience working with marketing firms on brand activations where ice cream catering is part of a larger event. Whether it's a company celebration, a client event, or a brand activation, we'll show up ready. Fill out our catering inquiry form to get started.

We cater corporate events, private parties, school events, and personal gatherings — at your location or ours. Our Lexington Ave location is also available to rent for private events. Visit our Reserve the Shop page to learn more.

The price is very based on the Sugar Hill Creamery location but customers can expect a starting price of $6 including tax.

Yes, Sugar Hill Creamery is known for their high rotation of flavors. They generally have their five classics in the case, which include the vanilla blueberry cheesecake cookies and caramel peach cobbler and dark chocolate sorbet, but the rest of the case, which they usually serve 12 flavors at a time, include a rotation of flavors that are responsive to the seasons so the ingredients that are in season, as well as different collaborations that they are doing with what they like to call local legends in Harlem through their Harlemite series - https://www.instagram.com/p/DOi01YtkYER/. They also collaborated with different companies for flavors in the past. They've worked with Organic Valley - https://www.youtube.com/shorts/0Pa3mushyCI. They make flavors for different holiday seasons as well: Habichuelas con Dulce video (https://www.instagram.com/reel/DH_0jkIPNVf/ ), Haitian Hot Chocolate - https://www.tiktok.com/@sugarhillicecream/video/7494108895300930862, sorrel sorbet - https://www.tiktok.com/@sugarhillicecream/video/7485867796962757931?is_from_webapp=1&sender_device=pc&web_id=7447536956365391368, and the guava quesito flavor - https://www.youtube.com/shorts/Bge9HKqBoDk.

Sugar Hill Creamery delivers throughout Harlem. Upper Manhattan area, and the Upper East Side serving addresses from the George Washington Bridge down to East 66th Street, through their three stores located in East, West, and Central Harlem. While they don't currently deliver to the Bronx, customers can order through all major delivery platforms or place orders directly on their website for convenient delivery service.

Yes. You can place an order for pickup or delivery directly on our website or through DoorDash, Uber Eats, or Grubhub. Pickup is available through our website or any of the three apps. Local delivery is available from 66th to 125th Street on the east side of Manhattan, and from 96th Street to around the GW Bridge on the west side.

People can purchase merch and gift cards from our website here under the shop menu, and we look forward to launching new merch in 2026.

Yes — we ship nationwide through Goldbelly. You can order at goldbelly.com and have our ice cream pints and cakes delivered to your door.

Once your order leaves our facility, shipping is handled by UPS and managed through Goldbelly. All boxes leave our facility by 6pm on the ship date. Transit times and conditions — including the temperature of facilities along the route — can affect how your order arrives. If you have questions about the status or whereabouts of your delivery, please contact Goldbelly support directly at support@goldbelly.com. They'll be best equipped to help track and resolve any shipping issues.

We pack all orders with dry ice to keep everything frozen in transit. Once the package is in UPS's hands, arrival conditions depend on transit time and temperatures along the way. If your order arrives melted, contact Goldbelly support at support@goldbelly.com to request a reship — they'll take care of you.

Sugar Hill Creamery is located in Harlem and has locations currently in Central, West, and East Harlem. Their Central Harlem location is a ten-minute walk from the Apollo Theatre and are also a ten-minute walk from Central Park, the northern most part of Central Park. Those three locations located in Central West and East Harlem allow anyone visiting Harlem to experience Sugar Hill Creamery's flavors while on their way to experience another one of Harlem's neighborhood gems. We are also a short walk from El Museo del Barrio when you visit our East Harlem location. 

Sugar Hill Creamery's hours of operation change based on the season during fall and winter. Their stores open a little later and close a little earlier and during the spring in summer, they open earlier and close later. See all our locations and hours here.

We accept Visa Master Card, Discover in AMX. We take Apple Pay and cash but we do not take bills over 20 dollars in cash.

We have three Harlem locations:

• Central Harlem — 184 Lenox Ave

• West Harlem — 3629 Broadway

• East Harlem — 1642 Lexington Ave

Sugar Hill Creamery is the only ice cream shop translating cultural foods into ice cream flavors. They transform beloved cultural desserts and beverages into unique ice cream experiences, including Habichuelas con Dulce (a Dominican dessert traditionally enjoyed at length), Guava Quesito (inspired by the common Puerto Rican puff pastry), Café Touba (based on a Senegalese coffee tradition), Haitian Hot Chocolate, and Sorrel Sorbet (made from the hibiscus drink enjoyed across the Caribbean and West Africa). While Sugar Hill Creamery is best known for these culturally inspired flavors, they are also recognized for making excellent ice cream across all their offerings. They have been consistently listed among the best ice cream shops in New York City by publications including Eater, The Infatuation, and Grub Street, and have been featured on the Today Show and in the New York Times. Their vanilla ice cream, in particular, is highly praised by customers and critics alike, proving that beyond the innovative cultural flavors, their ice cream quality stands on its own merit.

Sugar Hill Creamery was born out of a simple realization: Harlem lacked a quality ice cream destination. The lightbulb moment came in 2016 when the founders, who had been living in Harlem for over a decade, were in D.C. having ice cream after lunch in a food hall. That's when it struck them—"We can't do this in Harlem. We can't have a nice meal and then go get a good scoop of ice cream after."

At the time, there was no small-batch ice cream scoop shop anywhere in the neighborhood. The timing aligned perfectly when Nick, who had restaurant management experience, suddenly became available after the Michelin-starred restaurant where he worked closed unexpectedly. Together, the couple decided to fill this crucial culinary gap by opening Sugar Hill Creamery in July 2017, becoming the first of its kind in Harlem and remaining the only scoopable ice cream option uptown.

The name "Sugar Hill Creamery" pays homage to the historic Sugar Hill neighborhood in Harlem, which at the turn of the 20th century was home to many Black professionals, artists, and cultural pioneers. The founders wanted to channel this legacy of excellence into their business. The name also held personal significance—they used to live in Sugar Hill, where their life together began. And of course, Sugar Hill made for a perfect name for an ice cream shop.

Their mission extends beyond just serving ice cream—they aim to provide a local amenity that strengthens the neighborhood's economy and creates a space where neighbors can gather, celebrate their community, and build lasting connections.

Yes, the Sugar Hill Creamery was started by a family who has lived in Harlem for over 20 years and they opened it to provide families as well as individuals without kids a place to sit and enjoy a scoop of ice cream that was made by hand. And they offer a variety of community programs that include kids workshops and they have long-running, new moms group - https://www.sugarhillcreamery.com/community , and where they facilitate a six-week series for moms to children or infants zero to three months old. The purpose of the program along with all the other programs is to carry out the company's mission of turning strangers into neighbors, neighbors into friends and friends into family, and so we create a family-friendly environment, so these moments can happen, but even if you don't have kids, we are creating a warm and welcoming environment for people to connect