Join the Team
We're looking for people who love Harlem and people as much as we do.
Working at Sugar Hill means more than scooping ice cream. It means showing up for your community, your craft, and your teammates — and we want the right people for that.
Working at SHC
What We’re Looking for:
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You light up around others. Whether you're an extrovert, an ambivert, or just someone who genuinely enjoys making people feel welcome — this is a place where that energy is valued and put to good use.
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We take the craft seriously, and we need people who do too. That means consistency, attention to detail, and a willingness to do the work — especially on the busy days.
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We're looking for future leaders. People with ambition, curiosity, and a desire to grow. We invest in our team because we believe the people who work here are capable of more than the job description.
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No one here succeeds alone. We back each other up, communicate openly, and take collective pride in what we build together.
What You’ll Get:
Free ice cream (yes, really). Flexible scheduling built around school and life — most scoopers work around 15 hours a week, with full-time opportunities available for those looking for more. Competitive wages during our busy spring and summer season. Real opportunity to grow — we promote from within and invest in our people beyond the job, from professional development to financial literacy and life skills mentorship. Whether you're in high school, college, or building a career in hospitality, this is a place that takes you seriously and grows with you.
Open Positions
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Scooper
Apply Now
Join the Team
Ice Cream Lovers: We want you on our team!
Tips and plenty of ice cream included.
Fill out the details below to begin the application process.
Sugar Hill Creamery is a place of first-time employment for many of our team members. We'd love to be your first employer, as we are committed to your personal and professional development and growth as well as supporting our community through job employment. We prioritize applicants who are at least 18 years of age or older.
Sugar Hill Creamery also works with a variety of workforce development programs through organizations/schools that include Goddard Riverside, Fortune Society, and City As. If you are an employee of a workforce development program looking to recruit new partners, please email more information to hello@sugarhillcreamery.com. Applicants applying on their own should not email their applications to this email address.
A Message to Parents
A first job is a significant milestone. At Sugar Hill Creamery, we're committed to making it a positive experience.
Because we are hiring your child — not you — we need to see that they are capable of advocating for themselves. All applications, follow-ups, and inquiries must come directly from the applicant. If a parent reaches out on their behalf — whether to submit an application, check on its status, or ask questions — it will result in automatic disqualification from consideration.
This isn't meant to be unwelcoming — quite the opposite. We want to see their initiative, their voice, and their genuine interest in the role. By stepping back and letting them lead, you're giving them the space to grow. Give them this responsibility, and watch them flourish.